Privacy notice
Terms & Conditions
TASKCRATE — PRIVACY NOTICE
14 October 2026
© Delano Solutions. TaskCrate is owned and operated by Delano Solutions.
1. Who we are
Delano Solutions operates TaskCrate at https://taskcrate.co.za. Questions about this notice go to hello@taskcrate.co.za.
2. Account information
When a company registers we store the person's name, work email, cellphone number, company name, the date of registration, and whether a 7-day trial was granted. The password is stored only as a hash. We do not keep the password itself.
We use this information to open the workspace, run the trial, refuse a second trial on the same email, cellphone number, or company name, send password-reset links and trial reminders, answer support tickets, and contact the company about TaskCrate.
3. Records entered in the apps
The company owns the records it enters, such as employee, visitor, permit, and similar business records. Delano Solutions stores and displays those records so the Apps can run. We do not sell them.
4. Email
Account messages, including password-reset links and trial reminders, are sent from hello@taskcrate.co.za.
5. Payments
Monthly rent is collected by PayFast. Card numbers are handled by PayFast and are not stored in TaskCrate. We store which Apps are paid, the date they are paid until, the PayFast debit order reference, and a record of each payment for your invoices.
6. Support
Tickets submitted in TaskCrate are stored in the control room and handled by Delano Solutions.
7. How long we keep it
We keep account and company records while the account exists, and afterwards for support, trial records, and our own records. Email hello@taskcrate.co.za to ask us to close an account.
8. Sharing
We do not sell personal information. Email to customers is sent from hello@taskcrate.co.za. Payment is processed by PayFast.
9. Access and correction
Email hello@taskcrate.co.za to ask what account information we hold, or to correct it.