TASKCRATE — PLATFORM TERMS & CONDITIONS
Version 2026-10-12-v1
© Delano Solutions. All rights reserved. TaskCrate is owned and operated by Delano Solutions.
1. Agreement
By registering, purchasing, or using any TaskCrate application ("App"), you agree to these Terms on behalf of yourself and your organization.
2. License
Delano Solutions grants a non-exclusive, non-transferable subscription license to use the Apps for internal business purposes. You may not copy, reverse engineer, resell, or reproduce the Apps or their source code.
3. Multi-tenant isolation
Each organization's data is logically separated. You are responsible for managing users and permissions within your organization.
4. Trial and payments
A new company may receive one 7-day trial of every App. No card is required for the trial. A second registration with the same email, cellphone number, or company name does not receive another trial.
Each App rents for R1 000 per month on its own. Where two Apps are built to work together, each is R800 per month when both are on the same payment or one is already open and you add the other. Salus, the health and safety system, is a separate subscription: R4 000 per month for up to 10 people who sign in, R8 000 per month for up to 20, and R15 000 per month with no cap. Salus is not part of the R800 pair price. A company chooses one Salus plan. You pay by card through PayFast. The first payment covers the days left in the current month, including the day of payment, and sets up one monthly debit order for the Apps you chose. After that, the debit order runs on the 1st of each month. An invoice for every payment is on the Billing page.
You can cancel a debit order or change the card at any time on the Billing page. Cancelling stops future debits; the Apps stay open until the end of the month already paid for. If a monthly debit fails, the Apps stay open for 3 more days, then close until paid. Fees are non-refundable except where required by law.
5. Acceptable use
You will not use the Apps for unlawful purposes, to store malicious content, or to attempt to access another tenant's data.
6. Intellectual property
All Apps, branding, and platform software remain the exclusive property of Delano Solutions.
7. Data & privacy
You retain ownership of your business data. Delano Solutions processes personal information as described in the privacy notice at https://taskcrate.co.za/legal/privacy.
8. Support
Support requests are logged as tickets inside TaskCrate.
9. Limitation of liability
To the maximum extent permitted by law, Delano Solutions is not liable for indirect or consequential damages.
10. Contact
Legal and privacy inquiries: hello@taskcrate.co.za